This Privacy Policy establishes the terms and conditions in which the Provincial Council of Bizkaia and Bilbao Ekintza EPEL uses and protects the information provided by its users on completing this online form. These organisations are committed to protecting the data of their users. When you are asked to provide personal information so that we can identify you, we guarantee that this information will only be used in accordance with the terms and conditions of this document. Nevertheless, this Privacy Policy may be modified over time or be updated, therefore we recommend and stress that you continuously review this page to ensure that you agree with said modifications.

  2. Information collected

    Our Web site may collect personal information including, for example: Name, contact information such as your e-mail address and demographic information. In addition and where necessary, specific information may be requested to improve or complete your profile.

  3. Use of the information collected

    Our Web site uses the information in order to provide the best possible service, and in particular to keep a record of users and provide tourist information about Bilbao Bizkaia. You may be sent e-mails at regular intervals via our Website which contain tourist information, special offers, new products and other advertising which we consider is relevant to you or that may be of benefit to you. These e-mails will be sent to the address that you provide and may be cancelled at any moment.

    The Provincial Council of Bizkaia and Bilbao Ekintza EPEL are strongly committed to fulfilling their commitment to keep your information safe. We use the most advanced systems and update them constantly to ensure that there is no unauthorised access.

  4. Cookies

    A cookie refers to a file which is sent with the purpose of requesting permission to be stored on your computer. On accepting, the file is created and the cookie then serves to provide information about the Web traffic, and also to make future visits to the same Web easier. Another function of cookies is to enable the Web sites to recognise you individually and provide the best personalised service from the Web site.

    Our Web site uses cookies to identify the pages visited and the frequency of the visits. This information is only used for statistical analysis and the information is subsequently deleted permanently. You can delete the cookies from your computer at any moment. Nevertheless, cookies help to provide a better service from the Web sites, they do not give access to information about you or your computer, unless you want and you provide this information directly. You can accept or reject the use of cookies. However, most browsers accept cookies automatically as they help to have a better Web service. You can also change your computer settings to decline the cookies. If you decline the cookies, you may not be able to use some of our services.

  5. Links to Third Parties

    This Web site may contain links to other sites which may be of interest. Once you click on these links and leave our Web page, we no longer have any control over the site to which you are redirected. Therefore we do not accept responsibility for the terms and conditions or privacy or the protection of your data on these third-party sites. These sites are subject to their own privacy policies and we recommend you consult these to confirm that you agree with them.

  6. Control de su información personal

    At any moment you can restrict the collection or use of the personal information provided to our Web site. Each time you are asked to complete a form, or register as a user, you can select or de-select the option to receive information by e-mail. If you have selected the option to receive our newsletter or publicity, you can cancel this option at any moment.

    These organisations will not sell, transfer or distribute the personal information collected without your consent, unless required to do so by a judge with a court order.

    The Provincial Council of Bizkaia and Bilbao Ekintza EPEL reserves the right to change the terms and conditions of this Privacy Policy at any moment.

    This privacy policy has been generated on www.visitbiscay.eus