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Basque Country Museum

The commercial policy regarding people with functional diversity

Is there a special rate for people with functional diversity and/or their companions?
Yes

Accessibility policy

Is there an accessibility certificate?
No
Is there a dedicated printed accessibility plan?
No

Specialized support for people with functional diversity

Is this staff easy to identify?
No

Communicationo adaptation

Is an internet point with a Jaws voice system available?
Yes
Are magnetic loop systems available?
No
Is information available regarding facilities and services in accessible text?
No
Is information available regarding facilities and services in Braille?
No
Does any staff know sign language?
No
Is there an audio guide service?
No
Is the work adapted for blind people?
No
Is adapted information available (simple text)
No
Is there any means of communication specifically designed for people with functional diversity?
No
Easy to read work information
No

Personal Assistance and lending of technical aids

There is a service for lending technical mobility aids
No
Required personal assistance services are available
Yes

Environment accessibility

Is the establishment in a location with significant urban barriers or where there are problems to get access to motor vehicles?
No

Public transport

Availability of public transport
No

Parking

Parking available inside
No
Parking available outside
No
Public parking available nearby
No
Parking spaces reserved for PRM in the public space
No

Indoor circulation

Main aisle width of at least 1.80 m
Yes
Secondary aisle width of at least 1.20 m
Yes
Floor surface with guiding strips and orientation systems
No

Emergency exit

Does the establishment have evacuation plans in Braille and/or high relief?
No
Does the emergency door have panic bars?
No

Locker

Is part of this 0.70 - 0.85 m high?
Yes

Vertical mobility

Platform lifts

The establishment is equipped with platform lifts to provide access to certain areas
Yes
The minimum dimensions are 140 x 1,10 m
No
There is an adjoining space where turning is possible of 1.50 m
Yes

WC

There is at least 1 service that can be considered as PRM accessible
Yes
Number of adapted services
1
Access door
width of ≥ 0.90 m
Outward opening sliding or swing door
Yes
You can make a 1.50 m circle inside
Yes
Washbasin without a base. 0.80M high
No
Adjustable height washbasin
No
Toilet height of 0.40 - 0.50 m
Yes
Distress call system
No
Call system in the entire WC
No
Free front space of 0.80 x 1.20 m for all toilets
Yes

Conference hall

Access to the venue without barriers
No

Observations

Other aspects of interest

There are cobbles on the floor in the reception area. Chair-lift for access to third floor.