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Legal notice

All the industrial and intellectual property rights of the website www.visitbiscay.eus (texts, images, sounds, audio, video, design, creativities, software) are owned by the Bizkaia Provincial Council.

Information security and personal data protection guarantee

Bizkaia Provincial Council guarantees the utmost confidentiality during the collection and processing of the data provided by users. Likewise, it has adopted the legally required levels of security for the protection of personal data, and has installed all the means and technical measures at its disposal to prevent the loss, misuse, alteration, unauthorised access and theft of the personal data provided.

The General Data Protection Regulation (hereinafter GDPR) published in May 2016 and applicable starting on 25 May 2018, is a directly applicable regulation throughout the European Union in relation to the protection of individuals regarding the processing of personal data and the free circulation of these data.

The purpose of Organic Law 3/2018 of 5 December on Personal Data Protection and the guarantee of digital rights (hereinafter OLDPGDR), is to adapt the Spanish legal framework to the above-mentioned regulation, in addition to guaranteeing citizens’ digital rights.

Law 16/2023, of 21 December, on the Basque Data Protection Authority, to adapt the organisation and operation of the regulations applicable in the Autonomous Community of the Basque Country to the provisions of Regulation (UE) 2016/679; those of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights; as well as those of Organic Law 7/2021, of 26 May, on the processing of personal data for the purposes of prevention, investigation, detection, or prosecution of criminal offences, and the execution of criminal penalties.

Royal Decree 311/2022, dated 3 May, which regulates the National Security Scheme, has the aim of ensuring that the entire public sector included in article 156.2 of Law 40/2015, dated 1 October, is aligned with the security requirements established in the scheme.

Law 7/2023, dated 29 June, of the Basque Cybersecurity Agency has the aim of creating and establishing the agency’s functions to support and promote training on cybersecurity and safe digital development.

When exercising its competencies, and in compliance with its legal obligations, the Bizkaia Provincial Council develops activities and provides public services that require it process personal data, and all of this processing must comply with the legal guarantees in force, as included in the data protection regulations. In addition, the Bizkaia Provincial Council information system is in a permanent and continuous process of aligning itself with all applicable requirements, principles, and security measures necessary to that end in accordance with the National Security Scheme and all other applicable information security regulations.

DPO: The functions, responsibilities, status, and equipment of the Data Protection Officer are the responsibility of the head of the competent organic unit in the field of data protection and information security of the Bizkaia Provincial Council, in accordance with Provincial Decree 81/2023, of 4 July, approving the Information Security and Personal Data Protection Policy of the Bizkaia Provincial Public Sector, published in the Bizkaia Official Gazette No. 130 of 6 July 2023.

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Bilbao Bizkaia

Bizkaiko Foru Aldundia · Diputación Foral de Bizkaia

Where to go

  • TOP 10
  • Seaside
  • Mountains
  • City

What to do

  • Rural tourism
  • Bizkaia's Txakoli Wine Route
  • Iron River
  • Natural and active
  • Food
  • Culture
  • Basque
  • Accesible
  • LGBTIQ+
  • Family Friendly
  • Youth

Plan your trip

  • Activities
  • Events
  • Arriving in Bilbao Bizkaia
  • Tourist offices
  • Practical information
  • Bizkaia in broad strokes
  • Bilbao Bizkaia Card
  • Maps and brochures
  • Interactive map

Bizkaiko Foru Aldundia - Diputación Foral de Bizkaia

  • Accessibility
  • Site map
  • Legal notice
  • Cookies

Cookies

We use proprietary and third-party cookies for technical, analytical and customisation purposes, such as choosing the language in which to display the website. For more information, please consult our cookies policy (Opens modal window).

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Cookies policy

What is a cookie?

A cookie is a file that is downloaded to your device when accessing certain websites. Among other features, cookies allow a website to store and recover information about the browser habits of a user or of its equipment and, depending on the information contained and the way in which you use your equipment, they can be used to recognise the user.

When browsing visitbiscay.eus, you will be consenting to the use of the cookies as per the terms contained herein.

Types of cookies

  • Technical cookies: These cookies allow the user to browse a website, platform or application and use the different web options and services, such as controlling traffic and data communication, identifying the sessions, accessing parts with restricted access, recalling aspects of an order, performing the process to purchase an order, processing the application to register or take part in an event, using security features while browsing, storing content for the purpose of broadcasting videos or sound, or sharing content via social networks.
  • Analysis cookies: these cookies allow the number of users to be quantified and are used to measure and analyse the browsing in order to improve the services made available. They can be own or third-party cookies.
  • Customisation cookies: these cookies allow the user to access the service with some general predefined characteristics according to a series of criteria in the device of the user, such as the language, type of browser used to access the service, the regional configuration from where the service is accessed, etc.
  • Advertising and marketing cookies: store information on user conduct obtained through continuous observation of their browser habits, which allows Facebook/Twitter (or wherever we us this) to create a specific profile when making adverts according to said profile.

Duration of the cookies

Session cookies: They collect and store data while the user accesses a website. They are usually used to store information that only needs to be kept to provide the service requested on a single occasion (for example: list of products in a shopping trolley).

Persistent cookies: The data continues to be stored in the device and can be accessed and processed during a period defined by the cookie manager. That period can range from a few minutes to several years.

Types of cookies according to the manager

Depending on who manages the equipment or domain from where the cookies are sent and who processes the data obtained, cookies can be divided into:

  • Own cookies: they are managed by the Provincial Council of Biscay
  • Third-party cookies: these are managed by another entity, which processes the data obtained through cookies. Google Analytics cookies are used on this web page – a web analytics service developed by Google, which allows web page browsing to be measured and analysed and Facebook cookies to store information to measure and optimise advertising campaigns. You will be able to see cookies from both services on your web browser.

How can I disable or delete the cookies?

You can allow, block or delete the cookies installed on your equipment by configuring the browser options installed on your device. You should check the configuration options of your web browser for further information.

  • Deactivate Cookies in Chrome
  • Deactivate Cookies in Explorer
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If you disable or delete the cookies, some features of visitbiscay.eus may not operate correctly.

Cookies on visitbiscay.eus

The type of cookies used on visitbiscay.eus is set out below, according to their purpose:

Technical cookies

In each row you can find data relating to Technical cookies

Name Purpose Duration Owner
JSESSIONID Session identifier Session Bizkaia Provincial Council
LFR_SESSION_STATE Session identifier Session Bizkaia Provincial Council
COOKIE_SUPPORT Indicate whether the user has the cookie support activated 1 year Bizkaia Provincial Council
pc_tecnicas_visitbiscay Choose your preferences for acceptance of the block of technical cookies 1 year Bizkaia Provincial Council
pc_analitica_visitbiscay Choose your preferences for acceptance of the block of technical cookies 1 year Bizkaia Provincial Council
pc_preferencias_visitbiscay Choose your preferences for acceptance/rejection of the block of preferential cookies 1 year Bizkaia Provincial Council
pc_publicidad_visitbiscay Choose your preferences for acceptance/rejection of the block of advertising and marketing cookies 1 year Provincial Council of Biscay
pc_terceros_visitbiscay Choose your preferences for acceptance/rejection of the block of Third-party cookies 1 year Bizkaia Provincial Council
_GRECAPTCHA Protects the website from spam and brute-force attacks 5 months Google

Analysis cookies

In each row you can find data relating to Analysis cookies

Name Purpose Duration Owner
_ga To distinguish users 2 years Google Analytics
_gat To limit the percentage of requests 1 minute Google Analytics
_gid To distinguish users 1 day Google Analytics
MUID To distinguish user 1 year Microsoft Clarity
_clck Assign preferences to the same user 1 year Microsoft Clarity
_clsk Connecting multiple page views in one session 1 year Microsoft Clarity
CLID Identify a user’s first visit 1 year Microsoft Clarity
ANONCHK To distinguish user 1 day Microsoft Clarity
MR Indicating when MUID is refreshed 6 months Microsoft Clarity
SM Synchronise MUID in the Microsoft environment 1 year Microsoft Clarity

Customisation cookies

In each row you can find data relating to Customisation cookies

Name Purpose Duration Owner
Idioma Select the language preferred by the user 1 year Bizkaia Provincial Council

Third-party cookies

In each row you can find data relating to Third-party cookies

Name Purpose Duration Owner
APISID Store user preferences and information during page views with Google maps in them. 2 years Google
CLID Identify a user’s first visit 1 year Microsoft Clarity
HSID Store user preferences and information during page views with Google maps in them. 2 years Google
MUID Store user preferences and information during page views with Google maps in them. 1 year Microsoft Clarity
NID Remember their preferences and other information 6 months Google
SAPISID Show personalised advertisements on Google sites 2 years Google
SID Provide advertisement delivery or retargeting, provide fraud prevention. 2 years Google
SSID Provide advertisement delivery or retargeting, provide fraud prevention. 2 years Google
__Secure-1PAPISID Create a website visitor interest profile to show relevant and personalised Google advertising. 2 years Google
__Secure-1PSID Create a website visitor interest profile to show relevant and personalised Google advertising. 2 years Google
__Secure-3PAPISID Create a website visitor interest profile to show relevant and personalised Google advertising. 2 years Google
__Secure-3PSID Create a website visitor interest profile to show relevant and personalised Google advertising. 2 years Google
__Secure-ENID Necessary cookies to use website services and options. 1 year Google
__Secure-3PSIDCC Create a website visitor interest profile to show relevant and personalised advertising through retargeting. 1 year Google
_fbp Store and track website visits 1 year Facebook
personalization_id Personalise your Twitter experience 1 year Twitter
SOCS Store user cookies preferences 13 months Google
ARRAffinitySameSite Used to balance the load and guarantee that visitor page requests are routed to the same server in any browsing session. Session Microsoft
WFESessionId Enable a Power BI session, a Microsoft tool that helps visualise data. Session Microsoft
ai_session Detect how many user activity sessions have included certain application functions and pages. 30 minutes Microsoft
ai_user Detect how many individuals used the application and its functions. Users are counted using anonymous identifiers. . 1 year Microsoft

CONFIGURE

Configure cookies

We show you hereinbelow the different categories of cookies that our web page uses. You can personalise your choice by accepting or rejecting these categories through the buttons enabled to that end. For more information, consult our cookies policy (Opens modal window).

  • ACCEPT ALL cookies
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  • Technical Always active

    These are needed to allow browsing on our website and for basic tasks related to correct website operation.

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