Itsasmuseum

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Description

Bizkaia and its people have lived by and for the sea for centuries. It is a gateway to the world and provides a connection to other traditions and cultures.

Itsasmuseum reveals the maritime world that extends from the Bilbao estuary to the Bay of Bizkaia.

A dynamic, welcoming place open to public participation that offers visitors a unique experience in which to discover the maritime culture and heritage of Bilbao and Bizkaia.

Features and services

The commercial policy regarding people with functional diversity

Is there a special rate for people with functional diversity and/or their companions?
Yes
Special rate type
Some activities are free of charge for non-profit organisations or groups of people accredited with any physical-motor, visual, hearing, organic or cognitive-intellectual disability, as well as for people in situations of social exclusion.
Observations

Please check the range of accessible guided tours and workshops. Advance booking is required.

For further information or to make a reservation, you can contact us by calling +34 946 085 512 or by writing to: didaktika@itsasmuseum.eus

Accessibility policy

Is there an accessibility certificate?
No
Is there a dedicated printed accessibility plan?
Yes

Communicationo adaptation

Is an internet point with a Jaws voice system available?
No
Are magnetic loop systems available?
Yes
Is information available regarding facilities and services in accessible text?
No
Is information available regarding facilities and services in Braille?
Yes
Does any staff know sign language?
Yes
Is there an audio guide service?
Yes
Is the work adapted for blind people?
Yes
Is adapted information available (simple text)
Yes
Is there any means of communication specifically designed for people with functional diversity?
Yes
Easy to read work information
Yes
Observations
  • Itsasmuseum, in collaboration with Gorabide, offers visitors with cognitive or intellectual disabilities an accessible self-guided visit, supported by a map that can be requested free of charge at the museum ticket desk.
  • This is a reproduction of the iconic Grúa Carola, at a scale of 1:170, created using a 3D printer with polylactic acid or PLA (a biopolymer), a material noted for its sustainability. The aim of this piece is to bring one of the most significant elements of the museum’s collection closer to as many people as possible and to reveal some interesting facts from its history. The prototype is accompanied by booklets with information in easy-to-read format and Braille, as well as a video in sign language with subtitles in four languages.
  • At the museum ticket desk, visitors have access to an accessible map of the main floor.

Personal Assistance and lending of technical aids

There is a service for lending technical mobility aids
Yes
Required personal assistance services are available
Yes

Environment accessibility

Observations

Access to the museum is down a slope with an angle of more than 12%.

Public transport

Availability of public transport
Yes

Parking

Parking available inside
No
Parking available outside
No
Public parking available nearby
Yes
Parking spaces reserved for PRM in the public space
No

Entrance to the establishment

Entrance(s) accessible for PRM
Yes

  • Observations
    Access to the museum from the street is wheelchair accessible. All circulation areas within the museum are spacious and accessible.

Indoor circulation

Main aisle width of at least 1.80 m
Yes
Inside doors of at least 90 cm
Yes
Floor surface with guiding strips and orientation systems
No

Information desk

Is part of this 0.70 - 0.85 m high?
Yes
Observations
At the Itsasmuseum ticket desk, visitors can obtain information about the permanent collection, temporary exhibitions and the museum’s programme. Counter with two height levels.

Vertical mobility

  • Does it have at least one lift?
    Yes
    Is access available to all floors?
    Yes
    Buttons on panel with symbols in braille or relief
    Yes
    Acoustic floor signage
    Yes
    Are there any other elevators?
    Yes
    Can they be considered accessible?
    Yes
Observations
The museum has two lifts connecting the ground floor and the upper floor. The lift dimensions are suitable for wheelchair users and baby strollers. They are equipped with acoustic signals and accessible control panels.

WC

There is at least 1 service that can be considered as PRM accessible
Yes
Number of adapted services
2
Access door
Width of 0.80 - 0.89 m
Outward opening sliding or swing door
No
You can make a 1.50 m circle inside
Yes
Washbasin without a base. 0.80M high
Yes
Adjustable height washbasin
No
Single lever or push button tap
Yes
Toilet height of 0.40 - 0.50 m
Yes
Support rails in the restroom
Yes
Two bars. At least one is folding
Yes
Distress call system
Yes
Call system in the entire WC
No
Free front space of 0.80 x 1.20 m for all toilets
Yes
Observations
Visitors have access to accessible toilets on both the ground and upper floors of the museum, with washbasins integrated into the same cubicle and an emergency assistance call device. The accessible toilets on the ground floor are equipped with a baby-changing table.

Conference hall

Access to the venue without barriers
Yes
Minimum width of the entrance door: 0.90 m
Yes
Aisle width > 1.80 m
No
Spaces reserved for wheelchair users
Yes
Number of reserved spaces
2

Observations

Other aspects of interest
  • The museum offers one wheelchair and several portable, foldable seat canes for loan to visitors who may need them. They can be requested free of charge at the museum ticket desk.
  • Several rest areas are available in the atrium and throughout the permanent exhibition.

Location