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Euskalduna Palace

Accessibility policy

Is there an accessibility certificate?
Yes

Specialized support for people with functional diversity

Has staff received specific training in dealing with people with functional diversity?
Yes
Is this staff easy to identify?
No

Communicationo adaptation

Is an internet point with a Jaws voice system available?
No
Are magnetic loop systems available?
Yes
Is information available regarding facilities and services in Braille?
No

Personal Assistance and lending of technical aids

There is a service for lending technical mobility aids
Yes
Required personal assistance services are available
Yes
Are assistance dogs/guide dogs allowed?
Yes

Environment accessibility

Is the establishment in a location with significant urban barriers or where there are problems to get access to motor vehicles?
Yes
Can the establishment be accessed with a motorised vehicle?
Yes

Public transport

Availability of public transport
Yes
Type of transport
  • Bus
    • Line: Bilbobus: Líneas 28, 56, 62.
    • Distance: 150m
  • Tramway
    • Station: Euskalduna
    • Distance: 20m
  • Underground
    • Line: San Mamés
    • Station: 1
    • Distance: 400 mm

Parking

Parking available inside
Yes

  • Location / Address
    Avenida Abandoibarra 4
    Are there any appropriately marked reserved spaces?
    Yes
    Number of spaces
    16
    Difficulty of access and mobility inside
    No

Locker

Is part of this 0.70 - 0.85 m high?
Yes

Vertical mobility

  • Does it have at least one lift?
    Yes
    Is access available to all floors?
    Yes
    Automatic opening
    Yes
    Exit and entry at ground level with no height differences
    Yes
    Depth > 1.40 m
    Yes
    Door width
    ≥ 0,90 m
    Area outside the cabin with the possibility of turning 1.50 m
    No
    Keypad at 1 - 1.30 m
    Yes
    Acoustic floor signage
    No
    Accessible alarm systems
    Yes
    Automatic control and closing systems
    Yes
    Are there any other elevators?
    Yes

WC

There is at least 1 service that can be considered as PRM accessible
Yes
Access door
width of 0.80 - 0.89 m
Outward opening sliding or swing door
Yes
You can make a 1.50 m circle inside
Yes
Washbasin without a base. 0.80M high
Yes
Adjustable height washbasin
No
Single lever or push button tap
Yes
Toilet height of 0.40 - 0.50 m
Yes
Support rails in the restroom
Yes
Two bars. At least one is folding
Yes
Distress call system
Yes
Call system in the entire WC
No
Free front space of 0.80 x 1.20 m for all toilets
Yes