Images

The image shows an aerial view of the Bilbao Arena, a large-scale building with an oval floor plan located in the Miribilla neighbourhood. Its façade is clad with an external green-toned enclosure featuring an irregular geometric pattern, supported by a structure of inclined pillars visible around the perimeter. The venue is integrated into an elevated urban environment, surrounded by landscaped areas, asphalted roads and pedestrian zones, with the city of Bilbao and green hills in the background under a partially cloudy sky, offering a broad and unobstructed view of the facility and its urban context.

Bilbao Arena

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Description

Bilbao Arena is the city’s leading multi-purpose venue. Opened in 2011, it is located in the center of Bilbao, specifically in the neighborhood of Miribilla, and consists of 25,985 square meters of versatile and multifunctional facilities that can accommodate different types of business, training, commercial, cultural, sports, gastronomic, and musical activities, as well as national and international sports competitions.

In addition to being the home of the professional basketball club of the city, Bilbao Basket, it has hosted many other sports events of various modalities such as futsal, badminton, gymnastics, dance, ice sports, etc.

Likewise, the regular programming of the space includes musical and cultural events, concerts, theater and ballet shows, circus and family shows, business and trade fairs, political, union or religious events.

Among others, the arena has welcomed internationally recognised figures from the music world such as Aitana, Camilo, Alejandro Sanz, Scorpions, Pablo Alborán and André Rieu. It has also hosted productions such as Revolution On Ice, various Cirque du Soleil shows, Disney Live and Disney On Ice, theatrical performances including El Circo de los Horrores and Apocalipsis, as well as many other events such as Ura Bere Bidean, Fair Saturday, fairs and conferences.

Bilbao Arena is a contemporary facility designed to accommodate large audiences and events of diverse typologies. Access to the venue and the configuration of its spaces allow for flexible use depending on the event being held. As accessibility conditions may vary according to the event setup and type of activity, it is recommended that each visitor, based on their specific accessibility needs, contact the event organiser or the venue in advance to confirm the available services and access conditions.

Features and services

The commercial policy regarding people with functional diversity

Is there a special rate for people with functional diversity and/or their companions?
Yes
Special rate type
  • Discount for people with disabilities
  • Free admission for people with disabilities
  • Discount for accompanying person
  • Free admission for accompanying person
Observations
Pricing policies and any reductions for people with disabilities are determined by the organisers of the activities held at the Bilbao Arena. At Bilbao Basket matches, the accompanying person is entitled to free admission upon presentation of a disability certificate accrediting reduced mobility.

Accessibility policy

Is there an accessibility certificate?
No
Is there a dedicated printed accessibility plan?
No

Specialized support for people with functional diversity

Has staff received specific training in dealing with people with functional diversity?
Yes

Personal Assistance and lending of technical aids

There is a service for lending technical mobility aids
No
Are assistance dogs/guide dogs allowed?
Yes

Environment accessibility

Is the establishment in a location with significant urban barriers or where there are problems to get access to motor vehicles?
No
Can the establishment be accessed with a motorised vehicle?
Yes
Observations
Bilbao Arena is located in an area with a slope of more than 15%.

Public transport

Availability of public transport
Yes
Type of transport
  • Bus
    • Line: Bilbobus: Líneas 30, 57 y 71
    • Distance: 350 mm
  • Train
    • Line: Renfe cercanias: Línea C3: Bilbao - Orduña
    • Station: Miribilla
    • Distance: 500 mm

Parking

Parking available inside
Yes
Parking spaces reserved for PRM in the public space
Yes

  • Location / Address
    Askatasuna Etorbidea 13
    Are there any appropriately marked reserved spaces?
    Yes
    Number of spaces
    8
    Difficulty of access and mobility inside
    No

  • Are there any appropriately marked reserved spaces?
    3
    Observations
    At a distance of 190 metres from the Arena, between Juan Carlos de Gortzas, Julián Zugazagoitia and Donosti streets, there is a free public parking area with 9 spaces reserved for people with reduced mobility (PRM). A mechanical lift provides convenient access to this area, as the surroundings feature significant slopes and level changes.

Entrance to the establishment

Number of entrances
31
Entrance(s) accessible for PRM
Yes

  • Is it appropriately signposted?
    No
    Access to the building from the public space (level)
    Zero level
    Type of door
    Permanently open
    Passage width
    ≥ 0,90 m
    Observations
    Of the 31 entrance doors, 25 are accessible for people with reduced mobility. At level 0, 4 access points with 16 doors are accessible, and at level 1, 2 access points with 9 doors are accessible. The doors remain open and are subject to access control.

Indoor circulation

Main aisle width of at least 1.80 m
Yes
Secondary aisle width of at least 1.20 m
Yes
Inside doors of at least 90 cm
Yes
Floor surface with guiding strips and orientation systems
No

Locker

Is part of this 0.70 - 0.85 m high?
Yes
Observations
There are 8 ticket offices, one of which is adapted for people with reduced mobility.

Vertical mobility

Floors

The establishment has more than 1 floor.

Observations
Two (2) lifts connect the underground car park (level −1) with level 0 (court and ticket office) and level 3 (Bilbao Arena Club area). Another lift connects level 0 with the hospitality boxes located on level 1.

WC

There is at least 1 service that can be considered as PRM accessible
Yes
Access door
width of ≥ 0.90 m
Outward opening sliding or swing door
Yes
You can make a 1.50 m circle inside
Yes
Washbasin without a base. 0.80M high
Yes
Adjustable height washbasin
Yes
Single lever or push button tap
No
Toilet height of 0.40 - 0.50 m
Yes
Support rails in the restroom
Yes
Two bars. At least one is folding
Yes
Observations
There are 14 adapted toilets reserved for people with reduced mobility. At level 0, there are 6 toilets: 4 unisex and 2 separate, one for men and one for women. At level 1, there are 8 toilets: 4 for men and 4 for women.

Location