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Santurtzi Sea Museum

The commercial policy regarding people with functional diversity

Is there a special rate for people with functional diversity and/or their companions?
No

Accessibility policy

Is there an accessibility certificate?
Yes
What certificate?
Basque Government

Specialized support for people with functional diversity

Has staff received specific training in dealing with people with functional diversity?
Yes
Is this staff easy to identify?
No

Communicationo adaptation

Is an internet point with a Jaws voice system available?
No
Are magnetic loop systems available?
Yes
Is information available regarding facilities and services in accessible text?
No
Is information available regarding facilities and services in Braille?
Yes
Does any staff know sign language?
Yes
Is there an audio guide service?
Yes
Is the work adapted for blind people?
Yes
Is adapted information available (simple text)
Yes
Is there any means of communication specifically designed for people with functional diversity?
Yes
Easy to read work information
Yes

Personal Assistance and lending of technical aids

Required personal assistance services are available
Yes

Environment accessibility

Is the establishment in a location with significant urban barriers or where there are problems to get access to motor vehicles?
No

Parking

Parking available inside
No
Parking available outside
No

Entrance to the establishment

Indoor circulation

Main aisle width of at least 1.80 m
Yes
Secondary aisle width of at least 1.20 m
Yes
Inside doors of at least 90 cm
Yes
Floor surface with guiding strips and orientation systems
Yes

Emergency exit

Does the establishment have evacuation plans in Braille and/or high relief?
No
Does the emergency door have panic bars?
Yes

Information desk

Is part of this 0.70 - 0.85 m high?
Yes

Locker

Is part of this 0.70 - 0.85 m high?
Yes

WC

There is at least 1 service that can be considered as PRM accessible
Yes
Number of adapted services
1
Access door
anchura ≥ de 0,90 m
Outward opening sliding or swing door
Yes
You can make a 1.50 m circle inside
Yes
Washbasin without a base. 0.80M high
Yes
Adjustable height washbasin
No
Single lever or push button tap
Yes
Toilet height of 0.40 - 0.50 m
Yes
Distress call system
Yes
Free front space of 0.80 x 1.20 m for all toilets
Yes