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Azkuna Zentroa

Accessibility policy

Is there an accessibility certificate?
Yes
Is there a dedicated printed accessibility plan?
No

Specialized support for people with functional diversity

Has staff received specific training in dealing with people with functional diversity?
No

Communicationo adaptation

Is an internet point with a Jaws voice system available?
Yes
Are magnetic loop systems available?
Yes
Is information available regarding facilities and services in accessible text?
Yes
Is information available regarding facilities and services in Braille?
Yes
Does any staff know sign language?
Yes
Is there an audio guide service?
Yes
Is the work adapted for blind people?
Yes
Is adapted information available (simple text)
Yes
Is there any means of communication specifically designed for people with functional diversity?
Yes
Easy to read work information
Yes

Personal Assistance and lending of technical aids

There is a service for lending technical mobility aids
Yes
Required personal assistance services are available
No
Are assistance dogs/guide dogs allowed?
Yes

Environment accessibility

Is the establishment in a location with significant urban barriers or where there are problems to get access to motor vehicles?
Yes
Can the establishment be accessed with a motorised vehicle?
Yes

Public transport

Availability of public transport
Yes
Type of transport

Bus

  • Line: Bilbobus: Lineas 18 y 76
  • Distance: 200m

Underground

  • Line: 1
  • Station: Indautxu y Moyua
  • Distance: 350m

Parking

Parking available inside
Yes
Public parking available nearby
Yes
Parking spaces reserved for PRM in the public space
Yes
  • Location / Address
    Alameda de Urquijo, 43
    Are there any appropriately marked reserved spaces?
    Yes
    Number of spaces
    7
    Difficulty of access and mobility inside
    No
  • Are there any appropriately marked reserved spaces?
    4
  • Parking name
    Parking "Instituto Miguel de Unamuno".
    Location / Address
    Alameda de Urquijo 14.
    Distance
    350 m
    Are there any appropriately marked reserved spaces?
    Yes
    Number of spaces
    15

Entrance to the establishment

Number of entrances
4
Entrance(s) accessible for PRM
Yes
  • Is it appropriately signposted?
    Yes
    Address
    Fernández del Campo
    Address
    Zero level
    Type of door
    Permanently open
    Passage width
    ≥ 0.90 m

Indoor circulation

Main aisle width of at least 1.80 m
Yes
Secondary aisle width of at least 1.20 m
Yes
Inside doors of at least 90 cm
Yes
Floor surface with guiding strips and orientation systems
Yes

Emergency exit

Does the emergency door have panic bars?
Yes

Information desk

Is part of this 0.70 - 0.85 m high?
Yes

Vertical mobility

Elevators

¿Dispone de al menos de un ascensor?
Yes
Is access available to all floors?
Yes
Automatic opening
Yes
Exit and entry at ground level with no height differences
Yes
Depth > 1.40 m
Yes
Door width
≥ 0.90 m
Area outside the cabin with the possibility of turning 1.50 m
Yes
Keypad at 1 - 1.30 m
Yes
Buttons on panel with symbols in braille or relief
Yes
Acoustic floor signage
Yes
Accessible alarm systems
Yes
Automatic control and closing systems
Yes
Are there any other elevators?
Yes
Can they be considered accessible?
Yes

WC

There is at least 1 service that can be considered as PRM accessible
Yes
Access door
width of ≥ 0.90 m
Outward opening sliding or swing door
Yes
You can make a 1.50 m circle inside
Yes
Washbasin without a base. 0.80M high
Yes
Adjustable height washbasin
No
Single lever or push button tap
Yes
Toilet height of 0.40 - 0.50 m
Yes
Support rails in the restroom
Yes
Two bars. At least one is folding
Yes
Distress call system
Yes
Call system in the entire WC
Yes
Free front space of 0.80 x 1.20 m for all toilets
Yes

Conference hall

Access to the venue without barriers
Yes
Minimum width of the entrance door: 0.90 m
Yes
Aisle width > 1.80 m
Yes
Spaces reserved for wheelchair users
Yes
Number of reserved spaces
8