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The image shows a large multi-storey building with a cream-colored façade located on an urban corner under a cloudy sky. The building features a ...
The image shows the front façade of a multi-storey building in an urban setting, with cream-colored walls and a classical architectural design. It ...
Photograph of the exterior façade of the entrance to the BYPILLOW Amari establishment, featuring a black wooden door with glass panels set into a ...
Photograph of the interior of a modern-designed reception area featuring a central turquoise-blue counter with a white surface and vertically ...

Amari Bypillow Bilbao
2

Description

The boutique hotel Amari Bypillow Bilbao features modern and comfortable rooms and is located in the heart of Bilbao, next to the Guggenheim Museum. The accommodation offers different types of suites so that each traveler can choose the one that best suits their preferences, available in various sizes and with all functionalities.

The property offers air-conditioned rooms and private parking. All rooms have a flat-screen TV and a private bathroom with a shower. Extras include complimentary toiletries and a hairdryer. BYPILLOW Amari offers free Wi-Fi throughout the property. The reception is open 24 hours.

Highlight

This establishment meets minimum accessibility criteria, verified by specialised technicians, which sets it apart from other accommodations.

  • The hotel has one adapted room.

  • Urban accessibility: thanks to its excellent central location, all areas of Bilbao can be reached quickly.

  • Adapted bus stops: lines A347, 27, 48, 13 and 38.

  • The hotel offers parking through an agreement with a nearby facility located 200 metres away. There are no reserved spaces for adapted vehicles.

Features and services

General

No. of rooms
28
Total number of adapted rooms
1
Close to public transport (adapted)
Yes
Internet point adapted for customers of reduced mobility
Yes
Internet point with Jaws voice system available
No
Information regarding tourist spots and points of interest accessible to disabled people
Yes, but not enough

Parking

Own parking
No
Parking located elsewhere (outside the hotel premises)
Yes
Covered parking
Yes
The parking entrance clearly identifies that we are in the parking area (identified with easy to read text)
Yes
It has reserved parking spaces for vehicles for people with reduced mobility
No
Adapted parking spaces indicated
No
Space width
300 cm

Entrance to the establishment

There will be clear identification at the entrance showing that we are in front of a hotel. Does it say Hotel?
Yes
Homogeneous pavement
Yes, on all of them
Sidewalk lowered next to the hotel
No
Main entrance door type
Automatic double hinge door with glass
Door that holds itself (magnetized) at the main entrance
No
Door step width at the main entrance
145 cm
Visual signalling of obstacles at the main door
Yes
Reduced mobility people entrance is secondary
No

Reception

Guiding strip leading to the customer service counter
No
Easy reading signage
Yes, on some
Route free of elements that could pose an obstacle to people with visual disabilities (sometimes there are protruding objects that blind people or those with visual impairments could bump into)
Yes
Inside : Minimum free door width
145 cm
Inside : Minimum aisle clearance width
150 cm
Counter height
75 cm
Is there an accessible counter?
Yes
The height of the accessible counter
75 cm
Adequate lighting (there are no dark or dim areas, no excessive glare or backlighting)
Yes
An automatic reservation can be made from an ATM of payment device
No
Service information sent to mobile devices from the reception
Yes
Magnetic loop at reception
No
Are assistance and guide dogs allowed access?
Yes
Is there an additional cost?
No

Room

  • Degree of adaptation for people with impaired hearing
    No
    Degree of adaptation for people with impaired sight
    No
    Degree of adaptation for people with reduced mobility
    Yes
  • There will be clear identification at the entrance pointing towards the rooms to show that we are heading to the rooms. (indicated in easy to read text)
    Yes
    Minimum free door width
    92 cm
    Minimum aisle clearance width
    120 cm
    Door type
    Blind hinge door (single leaf)
    Door that holds itself (magnetized)
    Yes
    Visual signalling of obstacles at the door
    No
    Turning space of 1.50 m inside the room
    No
    Approach space to the bed sufficient for safe transfers (min. 80 cm)
    Yes
  • Rooms with a light bell
    No
    Written and on-line information regarding the hotel’s services
    Yes
    Adapted telephone with an incoming call light signal
    No
    Light fire alarm in the room
    Yes
    Vibrating portable alarm clock-fire alarm
    No
  • The room has colour contrast doors
    Yes
    There is Braille on the room door locks
    No
    The room floor is homogeneous with no gradients or projections
    No
    The room has services information available in Braille
    No
    The room has Amenities with information in Braille
    No
    The room has audible emergency signals
    No
    The room has an evacuation plan in Braille
    No
    The room has an evacuation plan in high relief
    No
  • Free passage width in the room
    120 cm
    Free turning diameter in the room
    150 cm
    There is a switch socket in the room next to the bed and/or on the desk
    Yes
    Height of the bed
    49 cm
    Width of the bedside spaces
    120 cm
    Long stick hangers
    No

Bedroom bathroom

Does the toilet have a space to perform turning manoeuvres of at least 150 cm in diameter, free of obstacles?
Yes
The bathroom has a continuous shower tray
Yes
The bathroom has a roller blind and/or adapted screen
No
The bathroom has a folding seat anchored to the wall
No
The shower is located
At the same level as the ground
The shower is fitted with bars
Yes
Adjustable-height shower head
Yes
The shower has an approach space of at least 80 cm
Yes
The shower has a seat
Yes
The bathroom has WC support bars
Yes
The sink has a foot
Yes
Easy-to-use tap
No
Sink width
80 cm
Is the mirror reclined?
No
Door type
Blind sliding door
Door that holds itself (magnetized)
Yes
Door clearance
90 cm

Elevator

Cabin size: Small (fits one wheelchair user), Medium (fits one wheelchair user and their companion), Large (fits at least one wheelchair user plus their companion and other people).
Small (fits one wheelchair user)
Audio information
No
Visual information
No
Buttons at a suitable height
Yes
Raised button panel, colour contrast or Braille
si

Lounge

Does the hotel have lounges?
Yes
The lounges area entrance clearly identifies where we are. (indicated in easy to read text)
Yes
Minimum free door width
90 cm
Minimum aisle clearance width
150 cm
Door type
Blind hinge door (single leaf)
Door that holds itself (magnetized)
Yes
Visual signalling of obstacles at the door
No
Minimum table height
68 cm
Minimum free bottom of tables
100 cm
Chairs with backrests available
Yes
Chairs with armrests available
Yes
Lounge colour contrast identification
Yes
Long stick hangers available
No

Coffee shop

Is there a coffee shop?
No

Restaurant

Is there a breakfast room?
No

Communal bathroom

Is there more than one adapted communal bathroom?
Yes, all of them
Is the entrance to the communal bathrooms clearly identified (identified with easy to read text)?
No
Does the bathroom has a folding seat anchored to the wall?
No
The bathroom has WC support bars
No
The sink has a foot
No
Is the mirror reclined?
No

More information

  • Are documents are written in text of at least font size Arial 16?
    Yes
    Is the menu available on easy to read documentation?
    Yes
    Are easy to read directories available of the hotel’s complementary services?
    Yes
    Is easy to read telephone operation instructions available?
    Partially
  • Are accessibility audits performed?
    No
    Is accessibility commitment documented?
    Yes
  • Fixed workforce
    Number of employees at the hotel
    6
    Number of employees with cognitive disabilities hired in the last 3 years
    0
    Number of employees with visual impairment hired in the last 3 years
    0
    Casual workers
    Number of employees at the hotel
    0
    Number of employees with cognitive disabilities hired in the last 3 years
    0
    Number of employees with visual impairment hired in the last 3 years
    0
  • Is the hotel staff trained in accessibility?
    Yes
    Fixed workforce
    Number of employees who have been trained to deal with a disabled person at the reception desk
    6
    Number of employees who have been trained to deal with a disabled person at in the food and drinks department
    0
    Number of employees who have been trained to deal with a disabled person at in the groups and events department, lounges
    0
    Number of employees who have been trained to deal with a disabled person at in the complementary swimming pool, gymnasium, etc. services
    0
    Casual workers
    Number of employees who have been trained to deal with a disabled person at the reception desk
    0
    Number of employees who have been trained to deal with a disabled person at in the groups and events department, lounges
    0
    Number of employees who have been trained to deal with a disabled person at in the complementary swimming pool, gymnasium, etc. services
    0
  • Are there any direct discounts on the best published rate for disabled people and/or their companions?
    No

Accommodation location